J.D. Power and Associates Reports: Customer Satisfaction with Auto Insurance Companies Declines Considerably from 2009
Amica Mutual Ranks Highest among Auto Insurers for an 11th Consecutive Year
After peaking in 2009, overall customer satisfaction with insurance companies has declined significantly in 2010, according to the J.D. Power and Associates 2010 U.S. National Auto Insurance Study(SM) released today. Overall customer satisfaction averages 777 on a 1,000-point scale, …
